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FREIGHT GIRLZ

Questions & Answers

Truck Dispatching FAQ – Your Questions Answered by Freight Girlz

Discover everything you need to know about truck dispatching services with Freight Girlz. Our comprehensive FAQ section provides clear answers to common questions from owner-operators and fleet owners looking to streamline their freight operations.

From the freight booking process and dispatching benefits to payment procedures, handling detention, and broker communication, we cover it all. Whether you’re new to the industry or scaling your fleet, this guide will help you understand how Freight Girlz simplifies your day-to-day logistics while maximizing your revenue.

Have more questions? Reach out to our dispatch team and get personalized support from one of the top truck dispatch companies in the USA.

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What Is the Freight Booking Process?

Once you’re onboarded with Freight Girlz, your dedicated dispatcher begins sourcing freight based on your preferences. We never book a load without your approval. You’ll receive top-paying options that align with your truck type, available hours, preferred lanes, and delivery goals.

Tip: Let us know your minimum rate-per-mile so we can filter out anything that doesn’t meet your standards!

Where Do We Find Loads?

We work with trusted brokers, shippers, private load boards, and exclusive freight sources. We don’t rely on just one load board — we use them all.

Can I Use Freight Girlz Short-Term?

Yes! Whether you’re in between dispatchers, just got authority, or testing the waters — we work with carriers on a flexible, no-contract basis.

Benefits of Dispatching With Freight Girlz

  • Dedicated, USA-based dispatcher
  • No contracts — work load by load
  • Full paperwork handling and setup packets
  • Broker credit checks included
  • Transparent pricing — only pay after delivery
  • We advocate for detention, TONU, and layover pay
  • All load docs are saved in our proprietary TMS

What Equipment Types Do We Support?

  • Dry Van
  • Reefer
  • Flatbed / Step Deck
  • Hotshot
  • Power Only

What Documents Are Required?

  • Letter of Authority (MC)
  • Certificate of Insurance (Min. $1M Liability)
  • W-9
  • Dispatcher Agreement
  • Limited Power of Attorney

→ Start the onboarding process here

How Is Payment Handled?

You’re paid directly by the broker, shipper, or factoring company. Our dispatch fee (usually 6–10%) is billed weekly — no hidden charges, no surprises.

Do I Get to Approve Loads?

Always. You’ll receive all load info in advance. If you don’t like it, we keep hunting — no pressure, no penalties.

Do You Handle the Paperwork?

Yes. We handle rate confirmations, broker setups, BOLs, PODs, and invoices. You just roll. Everything is stored securely inside our cloud-based Turbo Dispatcher TMS.

How Do You Handle Detention or Cancellations?

We fight for every dollar. If your time is wasted — we request TONU or detention pay and only charge 10% if collected.

What About Trailer Interchange?

Most brokers require trailer interchange coverage (around $50K) when booking “power only” freight. We’ll let you know if it’s needed on a load.

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