Carrier411

    How the FreightGuard System Works

    Brokers can file negative reports that stick. Many shippers and 3PLs treat those entries as a de-facto blacklist.

    • Reports can be filed for a wide range of reasons — from delays to disputes.
    • Entries become effectively permanent and are widely referenced by brokers.
    • FreightGuard is not an FMCSA program, yet it heavily influences market access.

    How This Hurts Owner-Operators and Fleets

    One report can erase contracts and credibility overnight.

    • Shippers and brokers blacklist carriers based on a single entry.
    • No formal appeals process to clear false or retaliatory claims.
    • Reports may stem from minor disagreements, not performance patterns.
    • Revenue loss, higher deadhead, and reputation damage follow fast.

    How to Respond to a FreightGuard Report

    Move quickly, document thoroughly, and escalate in writing.

    • Post a concise, factual rebuttal on Carrier411 (no emotion, cite records).
    • Ask the reporting broker for removal after issues are resolved.
    • Preserve evidence: emails, ELD/GPS, time-stamped photos, POD/BOL.
    • Email support@carrier411.com with a formal dispute; CC legal@carrier411.com.
    • Consider support from OOIDA / counsel in retaliation or defamation cases.

    Helpful Resources

    Use these to dispute, document, and advocate.

    FreightGuardRemoval.com Dispute + removal info
    OOIDA (Legal Advocacy) Carrier support resources
    Fighting for Truckers Advocacy and awareness
    How to Remove a FreightGuard Report YouTube
    Carrier411 Exposed YouTube
    Contact Carrier411 Legal Email

    Join the Fight for Carrier Fairness

    If you’ve been targeted by a FreightGuard report, you’re not alone. Share your story and we’ll help amplify it.

    Submit Your Story Sign the Petition