Carrier411

The Truth About Carrier411 FreightGuard

Carrier411’s FreightGuard system can permanently damage small trucking companies by letting brokers file blacklist-style reports with little oversight or formal appeal.

This page explains the risks, offers resources, and shows how carriers can fight back.

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Diagram explaining how Carrier411 FreightGuard works

How the FreightGuard System Works

Brokers can file negative reports that stick. Many shippers and 3PLs treat those entries as a de-facto blacklist.

  • Reports can be filed for a wide range of reasons — from delays to disputes.
  • Entries become effectively permanent and are widely referenced by brokers.
  • FreightGuard is not an FMCSA program, yet it heavily influences market access.

How This Hurts Owner-Operators and Fleets

One report can erase contracts and credibility overnight.

  • Shippers and brokers blacklist carriers based on a single entry.
  • No formal appeals process to clear false or retaliatory claims.
  • Reports may stem from minor disagreements, not performance patterns.
  • Revenue loss, higher deadhead, and reputation damage follow fast.

How to Respond to a FreightGuard Report

Move quickly, document thoroughly, and escalate in writing.

  • Post a concise, factual rebuttal on Carrier411 (no emotion, cite records).
  • Ask the reporting broker for removal after issues are resolved.
  • Preserve evidence: emails, ELD/GPS, time-stamped photos, POD/BOL.
  • Email [email protected] with a formal dispute; CC [email protected].
  • Consider support from OOIDA / counsel in retaliation or defamation cases.

Helpful Resources

Use these to dispute, document, and advocate.

FreightGuardRemoval.com → OOIDA (Legal Advocacy) → Fighting for Truckers → How to Remove a FreightGuard Report (YouTube) → Carrier411 Exposed (YouTube) → Contact Carrier411 Legal →

Join the Fight for Carrier Fairness

If you’ve been targeted by a FreightGuard report, you’re not alone. Share your story and we’ll help amplify it.

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