Freight Dispatch Service

What Is a Freight Dispatch Service?

A freight dispatch service manages broker outreach, rate negotiation, lane planning, document handling (carrier packets, rate confirmations, lumper receipts), appointment scheduling, and proactive problem-solving en route β€” so drivers can focus on driving and revenue. For owner-operators and fleet managers, the right dispatcher improves load quality, reduces downtime, and safeguards margins.

Common Features of a Reliable Dispatch Company

Load Board Monitoring
Consistent scanning + fast calls to lock in the best lanes before rates slide.
Negotiation & Accessorials
Firm rate asks, detention/TONU advocacy, and clean written confirmations.
Lane Planning
Reduce deadhead, protect RPM, and stay aligned with your preferred regions.
Paperwork & Packets
Carrier packets, RC review, POD/receipt handling, factor-ready documentation.
Appointments & Updates
Scheduling, check calls, ETAs, and escalation when shippers/brokers change plans.
Back-Office Support
Weekly earnings visibility, billing support, and fewer payment disputes.

Freight Girlz: Truck Dispatch Services That Deliver

We go beyond β€œjust booking loads.” We protect your time, document everything, and negotiate with clear targets β€” so your operation stays consistent even when the spot market is noisy.

Pricing
Performance-aligned percentage: 6%–8% depending on equipment type and age of DOT authority.
No Forced Dispatch
We present vetted options with RPM notes. You choose the load β€” always.
Back-Office Relief
Carrier packets, W-9, COI requests, broker setup, invoicing support, factor-friendly docs.
Risk Controls
Double-brokering screening, credit checks, appointment compliance, POD best practices.

Start with the main overview: Truck Dispatch Services.

How Our Truck Dispatch Services Work

1
Kickoff & Targets
Define your RPM floor, lanes, appointment windows, and accessorial expectations.
2
Screen & Book
We vet brokers, check credit signals, and negotiate with data-driven targets.
3
Schedule & Confirm
Appointments, shipper/receiver notes, and accessorial terms are documented up front.
4
Run & Update
Check calls, ETAs, issue escalation, and quick pivots when plans change.
5
Close & Invoice
Clean PODs, receipts, and factor-ready packets to reduce payment delays.

DIY vs Professional Freight Dispatch Service

Factor DIY / Self-Dispatch Freight Girlz Dispatch
Time on boards 2–4 hrs/day + calls We monitor continuously; you drive
Negotiation Inconsistent results Clear targets & firm asks
Paperwork/Packets Admin slows turn Clean, factor-ready docs
Risk controls Varies broker-to-broker Screening + documentation discipline
RPM & deadhead Hit-or-miss lanes Lane planning that protects margin

Note: Results vary by market, equipment, and availability β€” strategy + consistency is the edge.

Freight Dispatch Service FAQs

What does a dispatcher handle day-to-day?

We source and negotiate loads, confirm appointments, manage check calls/ETAs, maintain documents (RCs, PODs, BOLs, lumper), escalate issues with brokers/shippers, and package factor-ready billing to reduce payment delays.

Do you force dispatch?

No. We present vetted options with RPM notes and requirements β€” you choose the freight.

How do fees work?

We use a performance-aligned percentage β€” typically 6%–8% β€” based on equipment type and DOT authority age. Terms are transparent and focused on long-term fit.

Can you help with factoring and faster pay?

Yes β€” our packets are factor-friendly. See our Factoring Service guide for ways to reduce disputes and speed payment.

How do you reduce double-brokering risk?

We screen brokers and lanes, verify contact patterns, and keep documentation tight. For deeper context, review: Broker Bond Claim + Double Brokering.

New authority β€” can I still use dispatch?

Absolutely. We help navigate first-year broker limitations with smart lanes, cleaner paperwork, and consistent communication.

Want a dispatch plan built around your lanes & RPM floor?

Tell us your equipment, home base, preferred regions, and weekly goals β€” we’ll map a strategy and explain exactly how we run your freight.

Phone: (737) 400-5623 ext 701 (if prompted)