What to Expect from a Good Truck Dispatch Company
What to Expect from a Truck Dispatch Company
A reliable truck dispatch company can be the difference between running profitable lanes or sitting empty waiting for your next load. If you’re a carrier or owner-operator, it’s important to know what a legitimate dispatcher should provide — and what red flags to watch for.
Your Truck Dispatch Company Should Provide Real Market Data
Don’t settle for vague promises. A good truck dispatch company should show you real RPM trends based on your trailer type and region — not just post loads from public boards. At Freight Girlz, we use our custom Turbo Dispatcher™ TMS and Lane Logix™ to track rate performance daily.
We also monitor national rate averages through tools like DAT RateView and Truckstop, ensuring our carriers never accept loads blindly.
What a Real Truck Dispatch Company Does
A professional truck dispatch company offers more than booking loads. Your dispatcher should act as your back-office partner, handling:
- ✅ Load booking with full rate transparency and approval
- ✅ Broker negotiation (detention, layover, TONU, etc.)
- ✅ Invoicing support and paperwork management
- ✅ Check calls and schedule coordination
- ✅ Accessorial recovery assistance
If your dispatcher isn’t handling the work brokers expect from carriers — you’re not being supported, you’re being shortchanged.
Red Flags in a Truck Dispatch Company
Unfortunately, the industry is flooded with undertrained or offshore dispatch services. Watch out for these signs of a bad experience:
- ❌ They book loads without your approval or full rate cons
- ❌ Poor communication or no after-hours support
- ❌ No experience in detention or TONU recovery
- ❌ No TMS, no SOPs, no visibility on broker selection
- ❌ Can’t explain how loads were priced or sourced
Why Freight Girlz Is the Right Truck Dispatch Company
Freight Girlz dispatchers are 100% U.S.-based and trained on load negotiation, compliance, and documentation. We don’t just push loads — we handle:
- 📲 Daily dispatch support with no forced dispatch
- 📋 Load vetting and broker risk assessments
- 📦 Carrier onboarding and rate confirmation audits
- 🧠 In-house tech with live driver dashboards
Want to compare us directly? Start with our Carrier Onboarding Guide and get access to real dispatch data — not just empty promises.
What Carriers Say About Our Dispatch Service
“My last dispatcher just booked random loads. Freight Girlz explained RPMs, lane strategy, and kept my truck moving with better miles and less stress.”
— Lamar D., Step Deck Carrier
“They helped me get detention and layover from a broker I thought stiffed me. Freight Girlz fights for drivers — period.”
— Maria S., Reefer Operator